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Unified communications improve responsiveness, productivity and customer experience. This article presents three concrete reasons to adopt a UCaaS solution in your company.

Unified communications improve responsiveness, productivity and customer experience. This article presents three concrete reasons to adopt a UCaaS solution in your company.

Softphones modernize corporate telephony by replacing fixed telephones with a computer or mobile application. Find out why this tool has become indispensable for agile businesses.

Softphones modernize corporate telephony by replacing fixed telephones with a computer or mobile application. Find out why this tool has become indispensable for agile businesses.

Integrating your CRM with your telephony solution allows you to centralize customer information, automate tasks and increase efficiency. Discover the concrete benefits of this synergy.

Telecommuting has emerged as an effective response to the health crisis. This article looks at its role during the coronavirus crisis, and the tools needed to maintain remote activity.

When telecommuting, a stable Internet connection is essential to ensure clear, reliable communications. Discover the challenges, possible solutions and best practices to adopt.

Faced with bypass services such as WhatsApp, Skype or FaceTime, operators need to innovate to stay competitive. This article analyzes the challenges and suggests ways to preserve their added value.

Telecommuting is making its way into contact centers too. Find out how cloud solutions can help maintain customer service quality, while offering teams flexibility and business continuity.

Internet telephony operators are facing growing threats: cybersecurity, market saturation, pricing pressure... This article deciphers the main risks and how to respond effectively.

Faced with the giants of the sector, Internet telephony operators can differentiate themselves through innovation, proximity and flexible offerings. Find out how to strengthen your position and capture strategic market share.

The SIP client is an essential tool for making VoIP calls from different devices. Find out how it works, its benefits for businesses and why it's at the heart of unified communications solutions.

Unified communications in the cloud is transforming the way teams collaborate, by bringing together calls, messages and video conferencing. This article explores why this approach improves productivity, flexibility and performance.

Microsoft Teams rooms offer a modern videoconferencing infrastructure, but their profitability depends on proper adoption. Find out how to maximize your return on investment by optimizing their deployment and use.