Tutorials and user guides

18.06.2020

Network packet capture (PCAP) is essential for analyzing SIP flows and diagnosing communication problems. This guide details the steps you need to take to achieve effective capture from Bria on desktop or mobile.

18.06.2020

[macOS] Integration of the "Click to Call" option

The click-to-call option lets you launch a call directly from a phone link on your Mac. This guide explains how to activate this feature with Bria for a smoother telephony experience.

22.06.2020

Creating and sending log files

In the event of a malfunction, sending log files enables technical support to analyze the problem more precisely. This guide shows you how to generate and transmit logs from the Bria application.

29.07.2020

Using the Attribute Pool functionality

The "attribute pool" function lets you dynamically manage groups of parameters in Bria provisioning. It is ideal for applying a standardized configuration to multiple users, while simplifying maintenance.

02.12.2020

Call forwarding

Call transfer enables you to redirect a call in progress to another contact, with or without an introduction. This guide details the steps involved in carrying out a direct or assisted transfer from the Bria application.

12.03.2021

Configuring a contact with BLF presence

BLF (Busy Lamp Field) allows you to view the status of a contact (busy, available, on call) in real time. This guide explains how to configure a contact with BLF on your Bria softphone to optimize supervision of your employees.

How push works and how to configure it in Stretto

Thanks to CounterPath's push notification system, you can receive mobile calls even when the Bria application is closed. Push servers take over to maintain the connection to the SIP server without draining the battery.

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